Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all, and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

The primary function of this role is completing initial telephone assessments for new referrals made to Adult Social Care. The role involves gathering information about the person's strengths and needs, and subsequent decision-making around which services will best meet the needs and desired outcomes of the person.

You will require a willingness to learn and take on new information as the role requires a knowledge of all service areas within Adult Social Care. You will work within a busy team environment and need to be a good team player.

Who are we looking for?

We are looking for a candidate with excellent telephone manners and communication skills. You will need to be highly motivated, adaptable, and confident in decision-making.

The role will be mixed between working from home and at One Friargate.

For an informal discussion about this post, please contact Emma Holmes (Occupational Therapy Team Leader) on 02476972904.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview dates: 19th and 20th February 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council