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Accessibility statement for

This accessibility statement applies to

This website is run by Coventry City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software
  • Live video streams do not have captions
  • You cannot skip to the main content when using a screen reader
  • The image highlighting our online chat availability does not have alt text associated with it.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 15 working days.

At Coventry City Council we are committed to enabling access for people with disabilities or neurodiverse conditions, physical or situational disabilities, and socio-economic restrictions to apply for our jobs, understand our recruitment process, find out more about reasonable adjustments or get a feel for what working at Coventry City Council is like.

We want to give you confidence knowing we are an employer who speaks through actions, and we continuously work hard to promote inclusive practices, and remove bias and barriers that prevent interaction with us, or access for potential candidates and employees. 

To help you find out more about our recruitment process and what it is like working at Coventry City Council, we have provided some information to help you on our recruitment process accessibility webpages.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Coventry City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard and is fully compliant if the website meets the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard in full.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

What we’re doing to improve accessibility

We test our website with real users and request feedback about the experience of job applicants to improve the user experience.

We also provide training and guidance for staff on how to create accessible pages and documents.

Preparation of this accessibility statement

This statement was prepared on 5 January. It was last reviewed on 2 February 2024.

This website was last tested on 31 January against the WCAG 2.2 AA standard.

A further audit of the website was carried out to the WCAG 2.2 AA standard by Coventry City Council. The homepage and a job listing page was tested using automated testing tools (SiteImprove and Lighthouse) by our website team with a more in-depth analysis with members of the Council’s Disability Employee Network, who use assistive technology.

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