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Visitor Experience Information and Activities Assistant - Casual

Please Note: The application deadline for this job has now passed.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

Coombe Country Park is set on the outskirts of Coventry on the Brinklow Road. It is managed as part of the Park Service for the city council. Coombe has won many awards for it’s quality and excellence in management, conservation, visitor experience and education. These include SSSI status for 40years, Green Flag (Park and Green spaces excellence award), Visit England visitor attraction quality scheme, Natural England’s Country Park Accreditation and Trip Advisor certificate of excellence for consistently high ratings in our customer reviews. Our staff provide high quality provision in terms of green space care, development and restoration based on an important site for biodiversity amongst the wider ancient woodland landscape setting and the cultural & heritage setting of listed building (Coombe Abbey Hotel). We are visitor focussed, family friendly and encourage visitors to explore the site for heritage and biodiversity.

What is the job role?

Are you passionate about Coventry and Warwickshire and want to be a part of the continued success of Coombe Abbey Park? 

Are you creative, flexible, reliable, up for a challenge, and thrive at working to deadlines, in a busy working environment with a range of different people? If so, we want to hear from you! 

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

In your role, you will be part of the team that ensures an excellent visitor experience and will be assisting with improving standards and the continuous development of the site.

The successful candidate will have:

  • Verbal communication skills - communicating with the general public, outside organisations, and other employees, face to face and over the telephone.
  • Experience working in a customer-facing role
  • Can Work under pressure.

We need someone who can work on a casual basis which will mean working bank holidays, weekends and special events.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: 19th December 2022


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Opportunity for Salary Match
  • An outstanding local government pension scheme
  • Great opportunities to develop with access to accredited courses.
  • Access to an award-winning Occupational Health Service
  • Salary Sacrifice Scheme

Coventry City Council

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