Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

The Revenues Service is a large team of more than 60 people working together to collect £340 million of corporate revenue to help the Council provide vital services to Coventry residents.  From council tax to business rates to invoices for stalls at the Godiva Festival, the team perform a range of roles to ensure we provide excellent services to residents and internal council departments and that ultimately, we maximise the collection of public funds.  The revenue we collect ensures the council can provide services from bin collections to looking after our parks and green spaces to providing the best possible chances in life for our looked after children.  

Our team is uniquely placed within the council as we interact with every one of Coventry’s 140,000 residential properties and 9,000 commercial properties.  Every resident and customer we deal with has a unique set of circumstances - our team challenge those who can pay and don’t pay – applying a range of legal remedies to compel people to pay what they owe.  But the team also listen to and support those who can’t pay and help some of our most vulnerable residents find a way out of debt.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

What is the job role?

You will oversee the management of a team within the Revenues service. You will provide operational direction for the Council's key revenue generating functions, ensuring an efficient and customer focussed service.

Reporting to senior management, you will also form part of the wider Revenue and Benefits management team. Which embodies One Coventry principles and provides leadership in the One Coventry style, to deliver effective outcomes for our residents.

If this sounds like the right challenge for you, then we would like to hear from you.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone with experience of working in a revenues environment Business Rates knowledge is preferable and, or management experience.

We need a highly motivated individual to become part of the Revenues and Benefits management team. Your excellent communication and interpersonal skills will allow you to lead and inspire your teams, whilst promoting a culture which is positive, forward looking, results orientated and customer focussed.  

When applying for this role you will be asked to write a personal statement, demonstrating your skills and experience in line with the personal specification. When writing your personal statement, where possible please include examples covering the points below, dependant on your relevant experiences:

• Explain your experiences in working in a Revenues and Benefits environment, giving examples of what you have done and achieved.
• Demonstrate your management and leadership experience detailing your ability to motivate and how your excellent communication skills have been used with colleagues, customers and stakeholders.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 11th July & 12th July 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council