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Support Assistant (casual)

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

We are currently looking for warm, positive, and dedicated individuals to work in our Adult Social Care Services team, providing person-centred support to adults with a variety of complex needs across Coventry.  You will promote independence and personalised approaches in a safe, respectful, and dignified manner; giving people choice and control over the services they are using and ensuring the best possible outcomes for individuals.

Working alongside our dedicated team you will provide personal, practical, emotional, and social support to individuals, enabling them to have a great quality of life as important and valued members of the local community.

This is a “hands-on” role in which no two days are the same. You will, therefore, need to be physically fit, have a flexible, patient, and non-judgemental approach to your work, and be able to demonstrate and adapt excellent communication skills.

This is Casual working as and when required.

The shifts available are a mixture of AM (early) and PM (late) shifts, working across 7 days a week. We are looking for individuals to join us on a Casual / Bank basis. Hours are between 7 am and 10 pm in various locations across the city.  You will need to demonstrate you can get to work ready to start at 7 am Monday to Sunday when on early shifts and are able to work until 10 pm Monday to Sunday when on late shifts.

You will need to be available to complete online training as part of your induction into the role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

Ensure the rights of people who access our services are promoted at all times, ensuring that the principles of choice, control, dignity, respect, involvement, and empowerment are maintained.

  • Ensure that the emotional wellbeing of the people we support is respected in all aspects of service delivery, wherever possible enabling them to assert responsibility for their own lives and obtain and act in accordance with the consent of the person in regard to their care and treatment.
  • Help in creating opportunities and choices, so that each individual can achieve their desired outcomes and has appropriate control over the decision-making process about the service they may receive.
  • Promote the physical, emotional, social, and intellectual wellbeing of the people we support including supporting people to access local facilities and opportunities.
  • Meet the practical and personal care and support needs of the people who access the service (this may include practical support with their dietary and nutritional needs and hands-on care tasks where applicable).
  • Assist and support with the administration of prescribed medicines in line with departmental policy and guidance complying with local protocols or instructions which ensure that a proper medication administration procedure is adhered to

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: 20th June 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council


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