Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry is a city that is changing fast – and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.

Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we offer.

Coventry is a great place to live and work and it’s getting even better - and having the right infrastructure is vital.

That’s why we are looking for passionate people, dedicated people who, like us, are determined to make real, positive changes to Coventry. 

Works already taken place include:

• Broadgate
• Cathedral Lanes turned into restaurant area (Wagamama, Las Iguanas, Cosy Club, The Botanist, Bistrot Pierre and MOD Pizza have occupied the space, with more to come).
• One Friargate building and the bridge deck demolition
• The Wave's construction - £36m water park, award-winning leisure offer
• Nationwide building demolition - opening the space into Broadgate and Hertford Street.

What is the job role?

The post holder is integral to delivering and managing effective parking enforcement and car park management operations in Coventry. 

You will report directly to the parking manager and be responsible for the day-to-day management of frontline staff, which is comprised of a team of civil enforcement officers (traffic wardens). You must have strong leadership capability to motivate the team to provide outstanding levels of service on behalf of Coventry City Council. 

You will be responsible for supervising, motivating, and deploying the staff whilst managing and overseeing all aspects of employee and team performance. 

You will have demonstrable experience in the management of parking operations together with a detailed understanding of on-street and off-street parking regulations, policies and procedures.

You will use a range of computerised back office systems to manage the enforcement and parking operations effectively.  

You will liaise and work with multiple internal and external colleagues and stakeholders including members of the public and Elected Members. 

You will be required to work a rotating shift pattern along with other teams to cover 7 days a week and 364 days a year. You will be paid an allowance in addition to your basic pay for this.  

Who are we looking for?

We are looking to recruit a Parking Supervisor to join the Parking Services management team. This role is an exciting opportunity for someone who can make a positive difference to the future success of the service.  

The ideal candidate will have demonstrable experience in the management of parking operations or a similar front-line service, together with an understanding of on-street and off-street parking regulations, policies and procedures. 

You must be a confident, hard-working, motivated, responsible, resourceful, and flexible person with a proven track record of delivering high-quality front-line services, together with excellent communication skills, people management and customer service.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council