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Supervisor (Parking)

Please Note: The application deadline for this job has now passed.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

The Image “Our Values” is an image of text. It is a logotype for our One Coventry Values - Open and fair, Nurture and develop, Engage and empower, Create and innovate, Own and be accountable, Value and respect

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry is a city that is changing fast – and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.

We’ve been awarded UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city.

Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer.

Coventry is a great place to live and work and it’s getting even better - and having the right infrastructure is vital.

That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry. 

Headed by Chief Executive, Martin Reeves, the Council is committed to improving the quality of life for residents and making Coventry a top 10 city. We’re bringing in new, streamlined ways of working and making more use of technology to deliver services to the people who live and work in our city.

We have secured grant funding from the West Midlands Combined Authority and the Coventry and Warwickshire Local Enterprise Partnership to invest in the city centre to ensure we create a legacy for local people after the city has welcomed the world for its year as City of Culture in 2021.

Building on the work already competed, we will retain the best of the old alongside the best of the new.

Numerous changes have already taken place to transform Coventry's public spaces, with £57m invested in the city since 2011, and an estimated £10m+ by 2021. This has resulted in significant private sector investment in public realm schemes and commercial developments. 

Works already taken place include:

  • Broadgate
  • Cathedral Lanes turned into restaurant area (Wagamama, Las Iguanas, Cosy Club, The Botanist, Bistrot Pierre and MOD Pizza have occupied the space, with more to come).
  • One Friargate building and the bridge deck demolition
  • The Wave's construction - £36m water park, award-winning leisure offer
  • Nationwide building demolition - opening the space into Broadgate and Hertford Street.


We have 887km of carriageways made up of 89km of A roads, 69km of B roads, 64km of C roads and 655km of Unclassified roads.

  • 2161km of footways, footpaths and cycleways.
  • 300 structures, including subways, retaining walls, culverts, gantries and rights of way structures.
  • 33,000 street lighting columns, 4,000 lit traffic signs and beacons and 1,500 lit traffic bollards.
  • 44,000 drainage gullies.
  • 127 signal controlled junctions, 98 pedestrian crossings, and 115 school patrol flashing lights.

We know how hard our people work in our Highways, Traffic and Transportation Teams, and what it means to have a great manager who makes the time to say 'thank you'. So, with us, your work will always be appreciated and recognised.

We also know that to recruit passionate, dedicated staff in Highways, Traffic and Transportation where there’s simply more demand than available resource, we show our appreciation in other, more tangible ways, too - to make Coventry City Council an attractive place to work in terms of the benefits.

What is the job role?

The post holder is integral to the delivery and management of effective parking enforcement and car park management operations in Coventry. 

You will report directly to the Parking Manager and be responsible for the day-to-day management of a frontline staff comprising a team of Civil Enforcement Officers (Traffic Wardens). You must have strong leadership capability to motivate the team to provide outstanding levels of service on behalf Coventry City Council. 

You will be responsible for supervising, motivating, and deploying the staff whilst managing and overseeing all aspects of employee and team performance. 

You will have demonstrable experience in the management of parking operations together with a detailed understanding of on-street and off-street parking regulations, policies and procedures.

You will use a range of computerised back office systems to manage the enforcement and parking operations effectively.  

You will liaise and work with multiple internal and external colleagues and stakeholders including members of the public and Elected Members. 

You will be required to work a rotating shift pattern along with other teams to cover 7 days a week and 364 days a year. You will be paid an allowance in addition to your basic pay for this.  

Who are we looking for?

We are looking to recruit a Parking Supervisor to join the Parking Services management team. This role is an exciting opportunity for someone who can make a positive difference to the future success of the service.  

The ideal candidate will have demonstrable experience in the management of parking operations or a similar front-line service, together with an understanding of on-street and off-street parking regulations, policies and procedures. 

You must be a confident, hard-working, motivated, responsible, resourceful, and flexible person with a proven track record of delivering high-quality front-line services, together with excellent communication skills, people management and customer service.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: week commencing 30 September 2024 

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

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