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Service Manager - Enablement and Therapy Services

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

Adult Social Care is part of the People Directorate within Coventry City Council.  We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Adult Social Care encompasses a wide range of vital services covering;

  • Commissioning Team – we commission and work with a number of providers, to ensure that people with care needs have access to a range of good quality support to enable them to live independent and fulfilling lives
  • Social Work Services - we work with individuals who have care and support needs, and with their carers be they older or younger adults
  • Occupational Therapy and Equipment Services - we aim to enhance people’s ability to live safely and independently in their home
  • Internally Provided Services – we provide direct support to people enabling those in most need to live independent and fulfilled lives
  • Business Systems and Continuous Improvement - we provide a range of services including Financial Assessments, provider payment processing and Business Systems administration. The Business Systems team provide support to Adult Social Care, Children’s Services and Education Services.

This is an exciting time to join us as we work to put adults and their carers at the heart of everything we do. Specifically, if you are social workers, occupational therapists or social care professionals who are committed to achieving the best outcomes for adults and their carers we will help you make a difference through manageable caseloads, high-quality professional support, supervision and guidance and excellent learning and development opportunities

What is the job role?

We are recruiting a Service Manager to provide effective leadership and management of services for adults in Coventry. This includes management of our core Occupational Therapy team (interventions such as reablement, equipment, minor works, and major adaptations funded through DFG), Visual and Hearing Impairment Team, Adaptations Team (administering DFG’s),  Blue Badge mobility assessments, and our internally provided Community Equipment Service (delivering Assistive Technology, Telecare, and Minor works).   

You will efficiently and effectively lead and manage services, adhering to appropriate legislation and government guidance, ensuring services meet relevant quality standards, are responsive, personalised, outcome-focused, promote independence, and enhance choice and control of people with care and support needs and carers.

This is an exciting time for Adult Social Care, as OT Service Manager you will lead and contribute to the overall development of service provision in response to new government initiatives, guidance, and legislation.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).


Who are we looking for?

We are looking for an individual with a comprehensive knowledge of health and social care services, the National Government agenda, and emerging priorities for the NHS and Social Care.

You will have experience in managing large operational services with health or social care services, the experience of managing complex budgets, and of maintaining services while adhering to tight financial targets.

We are looking for someone who is adaptable to change, committed to delivering personalised outcomes, and has experience in multi/cross-agency working at management level. 

You will have a professional qualification in Occupational Therapy and current registration with the relevant professional body as well as evidence of personal development and commitment to learning.

If you are interested, we would like to invite you to an Open day on the 14th of December between 10 and 1 pm. This will provide you with an opportunity to ask any questions about the role and to meet the staff and management Team. If you would like to attend this open day, please send your Name and contact details to There is no obligation to apply for the post if you attend the Open day.

To find out further information and for an informal discussion please contact Aideen Staunton

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: 20 January 2022

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Opportunity for Salary Match
  • An outstanding local government pension scheme
  • Great opportunities to develop with access to accredited courses.
  • Access to an award-winning Occupational Health Service
  • Salary Sacrifice Scheme

Coventry City Council


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