Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.  

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children! 

What is the job role?

We are seeking to recruit a highly efficient, flexible and skilled systems coordinator to support the Local Authority Designated Officer (LADO) Service in Coventry.

Duties and responsibilities will include:

• Reviewing, developing, digitalising, and maintaining business systems to enable and increase the efficiency of LADO Service operations.
• Producing and analysing complex performance data - both quantitative and qualitative.
• Assisting the service manager in evaluating and reporting performance, in accordance with Local Authority performance indicators, for senior leaders and key stakeholders.  
• Ability to draw on a range of data sources, including external performance indicators, such as feedback/ complaints, and to identify trends/ patterns to respond to in practice.    
• Accurately, efficiently and professionally minute highly sensitive and confidential meetings, including LADO Position of Trust meetings held in the event of allegations being made against staff & volunteers who work with children. 
• Liaising with a range of professional agencies as required (such as Health, Police, Education, and Children's Services).
• Working alongside IT colleagues to develop and maintain accurate, efficient and effective workload/ workflow management and reporting systems to support quality, timeliness, and consistency of LADO practice.
• Tracking and pursuing progress of referrals with partner agencies, to support timely resolutions/ decision-making and closures to the LADO Service.
• To operate within key IT systems as required by Service Manager within the LADO Service.
• Supporting the council's digitalisation transformation and maximising benefits for the LADO Service.
• Arranging, coordinating and facilitating meetings.

This post is exempted under the Rehabilitation of Offenders Act 1974, and as such, appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

Who are we looking for?

What are we looking for?

• Excellent written and verbal communication skills.
• Excellent teamwork and problem-solving skills.
• Forward thinking and innovative specifically in relation to business systems, data analysis and digital solutions.
• Ability to take accurate and professionally presented minutes, within complex and sensitive meetings.
• Strong IT skills.
• Ability to adapt and work flexibly within a changing and fast-paced environment.
• Excellent attention to detail.
• A consistently well-organised, methodical, proactive and efficient approach.
• Ability to work with creativity, use initiative, and share ideas.
• An ability to establish relationships with staff, visitors, and customers.
• A calm disposition and an open 'can-do' attitude.
• Willingness and ability to learn and develop.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Provisional Interview date: 6 May 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council