Skip to content

Jobs and careers with Coventry City Council

Our vacancies

Search Jobs

Senior Support Assistant

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

This is an exciting opportunity to join our Housing with Care Team as a frontline manager.  You will support the assistant manager and registered manager in the overall administration of a Housing with Care scheme.  Supervising and working alongside a group of staff deploying resources that meet the needs of tenants through person centred service delivery.

You will also be working closely with healthcare colleagues in a fast-paced environment to facilitate hospital discharges into our reablement flats. 

We are a CQC registered service looking for highly motivated individuals who care about people in their community and want to enable people to live independently, assisting tenants in maintaining their independence and achieving their outcomes.  The Service delivers Care and Support to tenants in 6 of our Housing with Care Schemes which are located across the city.

You will be accountable for carrying out all duties and responsibilities with due regard to the City Council's Equal Opportunities. Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user.

Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing our service. Safeguarding vulnerable adults. Making sure the service provided meets the needs and outcomes of each service user. Supporting the staff team to meet and excel the expected behaviour guidelines.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).


Who are we looking for?

Have a good understanding of safeguarding policies and procedures and able to work with management to ensure that all Service Users’ needs are being met to support their individual outcomes.

The ability to use own initiative and respond flexibly to the needs of Service Users promotes dignity, respect, and choice at all times.

A willingness to be flexible is essential.  We are recruiting to three positions:

  • 18.5 Hours Permanent post
  • 29 Hours Permanent post
  • 29 hours Fixed Term (3 months)

You will be required to work rota-based shifts between the hours of 7.00am until 10pm which will include alternate weekends and some bank holidays.  Whilst the roles are based at specific locations, these are city-wide contracts, and you may be required to work across six Housing with Care locations.

Previous experience of working in Health or Social Care Setting is essential.  You will need a relevant level 2 Qualification in social care, with the aim to achieve a Level 3 Diploma in Health and Social Care.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview dates: 11th and 12th of March 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council


This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.