Skip to content

Our vacancies

Search Jobs  

Senior Support Assistant

Please Note: The application deadline for this job has now passed.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

This is an exciting opportunity to join our Housing with Care Team.  To assist and support the management in the overall administration of a Housing with Care scheme, supervising and working with a group of staff deploying resources that meet the needs of tenants through person centred service delivery. 

We are looking for individuals who really care about people in their community and want to enable and empower people to live independently and to assist tenants in maintaining their independence and achieving their outcomes.  The Service delivers Care and Support to tenants in 6 of our Housing with Care Schemes which are located across the city.

You will be accountable for carrying out all duties and responsibilities with due regard to the City Council's Equal Opportunities. Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user.

Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing our service. Safeguarding vulnerable adults. Making sure the service provided meets the needs and outcomes of each service user. Supporting the staff team to meet and excel the expected behaviour guidelines.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

To be successful in this role you will:

Have a good knowledge of safeguarding policies and procedures and able to work with management to ensure that all Service Users’ needs are being met to support their individual outcomes.

The ability to use own initiative and respond flexibly to the needs of Service Users promotes dignity, respect, and choice at all times.

A willingness to be flexible is essential.  You will be required to work various shifts starting from 7.00 am mornings, and evenings up until 10 pm & weekends, and bank holidays on a rota shift basis of 18 ½ hours per week working across 6 Housing with Care locations.

Previous experience of working in a Health or Social Care Setting is essential.  You will need either a Diploma 2 or equivalent (NVQ 3 in Social Care) with the aim to achieve a Level 3 Diploma in Health and Social Care.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: 4th July 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.