Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

The Adult Education Service is part of Coventry City Council.  We provide a wide range of courses for Coventry residents age 19+ and much of our provision is targeted at people with the highest levels of need. 

We offer long courses in English, maths, English for Speakers of Other Languages (ESOL), ICT/Digital and vocational subjects such as Early Years, along with provision for adults with learning disabilities.  

We also offer a very wide range of short community courses in arts, crafts, music, dance, exercise, fitness and family learning.  In addition, we run a highly supportive study programme for young people.

Our work-based learning offer includes Apprenticeships in the following subject areas: 

• Nursery Workers
• Teaching Assistants
• Leadership/Management; and 
• Customer Care. 

We also provide courses for adults who are seeking work via the Council’s Job Shop. 

Our main base is at Southfields Old School, CV1 5EJ, with provision delivered at around 25 other sites within Coventry, mostly in areas of highest need.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.  

What is the job role?

Coventry Adult Education Service are seeking to recruit an administration team leader.  The administration staff provide an administration service at a variety of venues across Coventry, where Adult Education courses are delivered and consists of 22 members of staff lead by 3 team leaders.

As one of the administration team leaders, you will have designated responsibilities beyond general management of the team. This post will have the designated responsibility of coordinating all administration services linked to exams. The service currently processes exam entries for around 1500 learners each academic year, using a variety of software tools to upload data to and download results from multiple awarding bodies.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

When applying please ensure you base your personal statement on the information given below and in the attached job description/person specification. Candidates are shortlisted on their skills and experience against this information.

It is essential that applicants have previous experience of managing staff or of working in an exams office. Applicants must also have a maths and English qualification at GCSE 4/C or above.

Candidates who do not have previous experience of working in an exams office must be able to demonstrate a willingness to be trained in the necessary exams processes, policies and procedures which will enable them to lead the exams team.

Candidates who do not have experience managing staff must be able to demonstrate excellent communication and interpersonal skills and a willingness to develop their management skills.

Designated responsibilities for this role will require the appointed candidate to undertake the following duties, with training if required, in addition to leading their team:

• Maintain and develop systems to manage and coordinate all aspects of the exams administration process
• Identify and access  relevant support available from external stakeholders (Awarding Bodies/JCQ (Joint Council for Qualifications), network groups etc)
• Comply with JCQ and awarding body regulations, guidance and instructions, keeping abreast of developments/changes/updates and cascading them to appropriate teams
• Use JCQ and other awarding body online tools effectively, where required e.g. the centre admin portal, secure extranet sites
• Oversee (as the main administrator) and manage appropriate access rights for relevant internal stakeholders using JCQ and awarding body online tools
• Manage own time and that of your team to ensure key tasks are undertaken and external key dates and deadlines are met
• Communicate clear internal deadlines and processes for gathering/sharing exam related information with/from the relevant internal stakeholders
• Plan and conduct JCQ and awarding body centre inspections
• Manage arrangements to receive, check and store question papers and examination material safely and securely at all times and for as long as is required in accordance with regulations
• Ensure that awarding body processes and timescales for the registration/entry/withdrawal of candidates are met
• Train and deploy a team of invigilators
• Manage the arrangements for timetabling exams and invigilation of exams in accordance with the regulations
• Use internal and external IT systems to access and manage awarding body results
• Manage the distribution of candidate certificates

The post requires good ICT skills, particularly in Word and Excel and previous experience of handling and administering a petty cash system.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): Week commencing 13/06/22

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and it was the UK City of Culture 2021. We believe this will help put Coventry on the map for all the right reasons as you can feel the sense of local pride throughout the city. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Opportunity for Salary Match and Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 
• Lifestyle savings
• Salary Sacrifice Schemes; Car Scheme, Cycle to work and more
• Interest free travel loans
• Payroll giving scheme
• Workplace parking scheme
• Maternity, paternity and adoption Leave
• And much more

Coventry City Council