Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

Coventry Register Office has been located in its current premises since the mid-1960s.

A room is provided to fulfil the requirement to complete marriage and civil partnership ceremonies for a statutory fee.

In addition to registering today's events, the Register Office holds all the original birth, marriage and death registers from 1837 to the present day.

We take pride in our customer care and endeavour to give you the best service we can.

What is the job role?

We are looking for a dynamic customer-focused senior administrator to join our busy team based at Coventry Registration & Coroners Office.

You must have experience in dealing with the general public, preferably in front-line service, with excellent communication and organisational skills and the ability to deal with clients from all backgrounds, sometimes in difficult situations.

You must have an appreciation of the need for confidentiality when dealing with a wide range of enquiries and the ability to cope with changing demands in work in a fast-paced service.

Who are we looking for?

The successful candidates will have tact and diplomacy when dealing with parents, bereaved families, guests, and agents and be able to work both as part of a collaborative team and independently with minimum supervision.

We welcome applications from candidates who have excellent customer service skills, with an aptitude for dealing with people at some of the most important and emotionally heightened times of their lives. Accurate work, attention to detail, the ability to prioritise, and a high level of computer literacy are crucial in this role.

We work collaboratively to achieve the highest quality and most cost-effective service in accordance with the Council's policies and statutory requirements.

We have two available posts:

One full-time post - 5 days / 37 hours per week.

One part-time post - 5 days / Monday – Thursday 12.30 pm to 4.15 pm/Friday 12.15 pm to 3.45 pm/18.5 hours per week.

If you are interested in this exciting opportunity, please apply and clearly demonstrate how you meet the above criteria.

The salary advertised will be calculated on a pro-rata basis for the part-time role.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date: w/c 27 February 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council