Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry.  The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority.  

The team are responsible for the delivery of the following service functions: 

• Provision of the statutory homeless service 

• Provision of temporary accommodation 

• Management of the housing register 

• Co-ordination of support to citizens rough sleeping 

• Commissioning of homeless services, and  

• Responsibility for housing strategy  

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019. 

By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city. 

What is the job role?

Grade 5 Rough Sleeper Outreach Worker - 18 month fixed term contract

Working in and out of city centre locations the team work closely with partner services to support rough sleepers to move on to both interim and settled accommodation.  We are providing a dual service; engaging those we find rough sleeping along with supporting those newly accommodated, removing barriers and increasing opportunities in persistent and creative ways.

This is a challenging role working with some of our cities most complex rough sleepers and we are looking for people to provide flexible and effective support to both those on their caseload and the team.    

The role involves working early morning outreach, other unsociable hours on occasion and relies on the whole team working flexibly as necessary.  Use of your own car is desirable.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

Who are we looking for?

To be successful in this role you need to have:

• Knowledge and understanding of the issues faced by homeless people, including adults with multiple and complex needs and/or no recourse to public funds.
• Knowledge of homelessness
• Experience in working with either rough sleepers, hard to reach groups or those with multiple and complex needs
• Excellent interpersonal skills
• Excellent negotiating and advocacy skills
• Ability to assess people’s needs and complete risk assessments
• Ability to work effectively in partnership with multiple partner services
• Ability to lone work and manage own day to day caseload
• Ability to deal positively with conflict and work to avoid situations escalating.

We have more than one role available in the team:

• Rough Sleeper Outreach Workers work in pairs doing street outreach, are persistent in meeting, engaging people rough sleeping and assessing their needs and risks, making appropriate referrals to housing providers, supporting individuals to navigate the system, make appointments and make their pathway from the street into accommodation as smooth as possible.
• Rough Sleeper In-reach Workers manage a caseload of ex-rough sleepers who are now in new accommodation and navigating a new tenancy, with all that that brings.  Workers are persistent, resilient, and creative in how they engage and work with people and how they support people to manage and solve problems.
• A complex women navigator role who will work intensely with a fixed case load
• A complex person’s worker

All roles will involve lone working.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

If you would like more information regarding these posts, please contact John Toman- 07866 858754

Interview date(s): 8th & 9th August 2022

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 

Coventry City Council