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Project Support Officer -Literacy and Numeracy for Refugee Women

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

The Image “Our Values” is an image of text. It is a logotype for our One Coventry Values - Open and fair, Nurture and develop, Engage and empower, Create and innovate, Own and be accountable, Value and respect

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Migration Team is dedicated to meeting the needs of newly arriving communities and facilitating a successful integration journey into the city. As leaders in the field of refugee resettlement, we provide support to vulnerable individuals through various initiatives, including employment, education, language acquisition and training enabling them to contribute to the economic, civic and social fabric of our vibrant city. With collaborative partnerships and exciting projects, like "My Coventry", ‘’Mi-Friendly Cities’’ and "Step Forward," we celebrate diversity while ensuring everyone's rights and opportunities are valued.

Join us in making Coventry a place people choose to live, learn, and work. 

What is the job role?

This post has a genuine occupational requirement for the successful candidate to be a female.  We are only able to accept applications from female candidates. 

We have received funding to deliver an exciting project in partnership with World Jewish Relief.  The aim is to support the successful integration of refugee women who have made Coventry their home.  The project will be running between July  2024 and March 2026  aiming to enable refugee women to:

  • Develop and improve their confidence and wellbeing
  • Recognise their skills and experience as valuable assets
  • Plan their future pathways and involvement in the community.
  • To achieve the above outcomes, the project will focus on delivering: one to one support; literacy and numeracy sessions; tailored ESOL; digital and financial literacy; mentoring as well as providing volunteering and work placement opportunities.

We are looking for a highly motivated individual with experience of working with refugee women.  

This is a 21 month fixed term contract, 37 hours a week.

Working with the Programme Delivery Manager and Project Manager you will be a natural self-starter with a can-do attitude.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council


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