Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.

In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. We support over 5500 corporate users and their PC’s, roughly 400 servers (the machines that run our corporate systems), roughly 300 systems and all the relevant infrastructure components that make all the above work and remain secure. In addition to this we offer ICT support services to a significant number of school staff.

Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business. This strategy is directly linked with the Council Plan and supports many of the vision statements aligned with “Globally connected”, “Locally committed” and “Delivering our priorities”.

If you think Digital and local government might be a bit “old school”, think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles…..the list goes on.

We are part of the national LocalGov Digital movement that has the aim to aid the delivery of better, cheaper local services by councils across the country, through the re-design of services around the capabilities the internet and digital technology provide.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

What is the job role?

Working as part of the Digital Delivery Team, the post holder will undertake the management and maintenance of a comprehensive suite of test processes, techniques and tools to measure and improve the quality of the hardware, software and application systems being deployed by Coventry City Council. 

They will also support the management of larger end-to-end ICT projects, lead on smaller end-to-end projects, deliver service improvement and drive efficiency in line with the organisation’s vision for service delivery, ensuring that the customer is at the heart of everything it does, whilst working towards the achievement of performance objectives.

Who are we looking for?

Candidates should have:

• A good working knowledge of ICT project implementation methods and techniques.
• Thorough knowledge and understanding of how hardware, software, and application systems testing is carried out in a large, diverse organisation to support the efficient and effective delivery of Digital services.
• Thorough understanding of planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming. to agreed standards.
• Very good communication skills by written, oral and electronic means appropriate to the relevant audiences.
• Very good analytical, influencing and negotiating skills, ability to motivate others to consider and adopt alternative solutions.
• The ability to build and maintain critical working relationships.
• The ability to demonstrate creativity and innovation in the management and delivery of testing services for the benefit of the organisation.
• The ability to demonstrate very good customer awareness and customer care in the delivery of services.
• The ability to write and review technical documentation.
• The ability to effectively prioritise own workload
• The ability to advise on the available standards, methods, tools and applications relevant to systems and software testing.
• The ability to assess and advise on the scope of options for testing process improvements.
• The skills to support and champion the culture and practices of active knowledge management and sharing.
• A good level of business acumen (e.g. value for money, risk, reputation etc.).
• Evidence of managing and maintaining an ongoing lifecycle process of development, using and maintaining test-ware (test cases, test scripts, test reports, test plans, etc.).
• Proven experience in the application of hardware, software, and application systems testing processes, methods, tools and techniques.
• Evidence of realising the benefits of a systematic approach to systems and software testing.
• Further educational qualification(s) or demonstrable equivalent experience.
• Evidence of commitment to continued personal development.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 5th and 6th October 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council