Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.

In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. We support over 5500 corporate users and their PC’s, roughly 400 servers (the machines that run our corporate systems), roughly 300 systems and all the relevant infrastructure components that make all the above work and remain secure. In addition to this we offer ICT support services to a significant number of school staff.

Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business. This strategy is directly linked with the Council Plan and supports many of the vision statements aligned with “Globally connected”, “Locally committed” and “Delivering our priorities”.

If you think Digital and local government might be a bit “old school”, think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles…..the list goes on.

We are part of the national LocalGov Digital movement that has the aim to aid the delivery of better, cheaper local services by councils across the country, through the re-design of services around the capabilities the internet and digital technology provide.

What is the job role?

Working as part of the Digital Delivery Team, the post holder will undertake the management and maintenance of a comprehensive suite of test processes, techniques and tools to measure and improve the quality of the hardware, software and application systems being deployed by Coventry City Council. 

They will also support the management of larger end-to-end ICT projects, lead on smaller end-to-end projects, deliver service improvement and drive efficiency in line with the organisation’s vision for service delivery, ensuring that the customer is at the heart of everything it does, whilst working towards the achievement of performance objectives.

This post is being offered on a two year fixed term contract.

Who are we looking for?

We are looking for candidates with experience in planning and executing the whole system testing lifecycle, for either hardware, software or applications, using industry standard processes, methods, tools and techniques. 

You will have a good working knowledge of ICT project implementation methods and techniques, and the ability to support project managers in all aspects of the wider planning and delivery of large digital and ICT projects.  This will include the production of project, technical and user documentation.

You will be able to build and maintain critical working relationships and use your excellent communication skills with a wide range of stakeholders at all levels across the Council and with our partners, demonstrating customer awareness and customer care throughout.

You will be a good organiser, able to prioritise your own workload, and demonstrate good business acumen throughout your work.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s):  22nd and 23rd January 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council