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Night Support Assistant

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

The Image “Our Values” is an image of text. It is a logotype for our One Coventry Values - Open and fair, Nurture and develop, Engage and empower, Create and innovate, Own and be accountable, Value and respect

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

Housing with Care is a domiciliary care service that provides care and support to tenants living in single or double tenancy occupied premises belonging to Citizen Housing Group. 

We are currently seeking to appoint casual Night Support Assistants to join our dynamic and forward-thinking Housing with Care Team. This is a zero hour contract.

You will provide direct personal care and support to tenants in accordance with their needs and agreed care and support plans throughout the night.  This will be done in a dignified and respectful manner ensuring the maximum well-being of each individual and ensuring the rights of the tenant are upheld and promoted at all times, assuring the principles of choice, dignity, respect, privacy, empowerment, and fulfilment. 

You will be working alone throughout the night under the guidance of the Senior Mobile Night Support Assistant you will provide direct personal care and support to tenants in any of the HWC schemes.

You will need to ensure the right of the tenants are upheld and always promoted to provide a dignified and respectful service to maximise the wellbeing of the individual. 

You will undertake training and acquire appropriate qualifications, as required by relevant registering bodies and the City Council to enhance and improve personal development.

As a casual member of staff, you will be expected to cover shifts as and when required to include weekends and bank holidays.  You will be working a 9½ hour shift starting from 21.45pm to 07.15am.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

  • Ideally, you will either have a Diploma 2 or equivalent (NVQ 3 in Social Care).
  • Have a good knowledge of safeguarding policies and procedures.
  • Be able to work with management to ensure that all Service Users’ needs are being met to support their individual outcomes.
  • The ability to use own initiative and respond flexibly to the needs of Service Users promoting dignity, respect, and choice at all times.
  • Have the ability to assess service user needs, record and maintain records both paper and electronic and monitor accordingly, to communicate and liaise with Service Users.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 07/08/24 & 09/08/24

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council


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