Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

At Axholme Services, we support people living with enduring mental ill health conditions on their journey to recovery, helping them develop the skills and confidence needed to live independently within their communities.

Our dedicated teams provide support within our Reablement Unit and through our Community Outreach Service, delivering person-centred care that promotes independence, wellbeing, and positive outcomes.

About the Role

As a Support Worker, you will play a vital role in empowering individuals to achieve their personal goals and maintain meaningful, independent lives.

The post is based on a fixed six-week rolling rota, which includes:

• Weekend working
• Bank holiday shifts
• Sleep-in duties

Enhanced rates of pay are provided for shift work, with additional payments for sleep-in duties.

Hours - 24 hours per week

Casual Opportunities Also Available

We are also recruiting Casual Support Workers to work on an as-needed basis, helping to cover annual leave, sickness absence, and periods of increased service demand. This is an excellent opportunity for individuals seeking flexible work while making a positive difference in people's lives.

Why Join Us?

• Make a real difference to people's lives every day
• Be part of a supportive and dedicated team
• Gain valuable experience in mental health support and recovery-focused services
• Opportunities for learning, development, and career progression

If you are passionate about supporting people, promoting independence, and helping others achieve their potential, we would love to hear from you.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

While previous experience in a support role is welcome, it is not essential. We are looking for individuals with a positive attitude, genuine enthusiasm, and a passion for helping others achieve their goals.

To be successful in this role, you will:

• Be committed to supporting people on their recovery journey and promoting independence.
• Have the ability to motivate, encourage, and empower others.
• Respect each person's rights, choices, individuality, and aspirations.
• Treat everyone with dignity, compassion, and respect at all times.
• Be reliable, flexible, and able to work effectively as part of a team.

Above all, we are seeking people who share our values and are dedicated to making a positive difference in the lives of the citizens we support.

Recruitment Process

Our recruitment process consists of two stages:

1. Written Assessment – an opportunity to demonstrate your understanding, values, and approach to supporting others.
2. Face-to-Face Interview – a formal interview where you can tell us more about your skills, experience, and suitability for the role.

We look forward to meeting candidates who are passionate about delivering high-quality, person-centred support.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 16th & 17th September 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council