Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

Coventry City Council’s Migration Team is an innovative and dynamic team that is focussed on meeting the needs of newly arriving communities in the city and supporting integration.  The team works with internal and diverse external partners to deliver projects and other interventions based on our migrant needs assessment and other evidence related to the barriers faced by new migrants.  

Coventry was one of the first cities to welcome Syrian refugees in 2014, and the team leads a partnership in delivering a resettlement programme welcoming some of the most vulnerable individuals fleeing conflict and persecution from Syria and the Middle-East.  Work is centred on enabling refugees to make Coventry their new home, living with dignity and respect as well as contributing positively to our vibrant and growing city. 

Building on Coventry’s history of welcoming new arrivals into the city, we work towards maintaining a strategic overview of our refugee and migrant population including people seeking asylum dispersed to the City.  With over £3.5m already brought into the city, from external funding we establish collaborative partnerships to maximise interventions to promote community cohesion and enable everyone to contribute towards making Coventry a place where people choose to live, learn and work. 

The Migration Team celebrates diversity while also ensuring rights, opportunities and responsibilities are understood. Projects including: 

• Building Bridges 

• Ignite Integration Programme, and  

• MiFriendly Cities  

aim to promote a more holistic approach towards integration by involving local communities, maximising skills and cultural awareness and creating opportunities for social and economic growth in the city.

About the Resettlement Team 

Coventry City Council joined the Resettlement scheme in July 2014, and since then we have become one of the leading cities in the UK for the resettlement of refugees. As of 22 September 2020, 577 Syrian refugees have been welcomed into the city under this scheme. 

This is an exciting opportunity to join the Resettlement Team and help to be a part of the wider migration team to ensure Coventry residents receive high quality and personalised support, enabling them to move closer to and into good quality employment through the resettlement scheme 

What is the job role?

As a Job Coach you will provide advice and support to Coventry residents from a refugee and migrant background to overcome barriers to work and become economically active by referring clients to appropriate services.  

You will have a passion to help others by effective job coaching and supporting people into work. You will be working within the Resettlement Team which is a small team of currently 5 who work closely together within the project. The Resettlement Team are also part of the wider Migration Team which consists of around 20-25 people. 

The role involves 

• Supporting clients to pursue their employment aspirations and then working with individuals on a 1:1 basis to achieve this. 

• Maintaining accurate records to meet the Resettlement scheme requirements, preparing claim documents, checking evidence and supporting management to ensure that the Resettlement scheme targets are monitored and achieved. 

• Working virtually, from the Coventry City Council offices or other various sites across the city, you will be responsible for carrying out 1:1 support with each individual to identify opportunities into employment or a positive destination.  

• You will carry out focused assessments and create a clear plan of action which will enable the individual to move closer to and into education/training or good quality and sustainable employment. 

• Completing Action Plans and customer registrations following guidelines and set procedure as per the Resettlement scheme compliance requirements. 

• Your role will involve accessing suitable resources, partners and support agencies, as individuals can face barriers in reaching their career aspirations or employment.   

• Researching for current available opportunities suitable for clients and referring your clients to them. These can be jobs, placements, and sourcing volunteering opportunities or training programmes to place clients on a journey towards employment.  

• You will be providing CV support, cover letter support and creating clear plan of actions as to how client needs to completing applications going forward.  

• Working on tailoring the clients’ volunteering/experience towards their employment aspirations.  

• Work with and support the Employment Officer with getting clients work-ready 

Who are we looking for?

You will need to be excellent at developing positive working relationships, an effective communicator, able to work with a wide range of people from different backgrounds including BAME, disability and mental health and crucially have the skills and ability to listen, understand and identify how you can support each customer in a positive manner. You will be able to understand the sensitivity of working with the clients, barriers they face and come up with carefully thought-out plans on how to overcome them. 

If you are dynamic, creative, able to use your initiative and believe that you have the drive and skills to be able to make a real difference to the residents of Coventry, then we want to hear from you.  

When writing your personal statement, please pay particular regard to the following, as your answers will be used for shortlisting: 

• Explain how you would support a client who has a language barrier towards employment? 

• How would you motivate clients who are having trouble finding work, and/or have lost interest in it? 

• What factors would you consider when identifying a suitable position for your client? 

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 01/03/2022

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 

Coventry City Council