Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

R&M is a service area within Coventry City Council which provides repair and maintenance services to Coventry City’s operational, commercial and school portfolio.  We have a dedicated team with over 30 years’ experience of completing emergency and responsive repairs, planned preventative maintenance schedules and property improvements and refurbishments. 

The R&M team is multi-disciplined providing building works, refurbishments, general maintenance, gas servicing, maintenance and installations, electrical works and a 24 hour a day, 365 days a year emergency call out service across all trades.

The service area aims to:

• Ensure that the all statutory compliance with industry standards, British standards and relevant Approved Codes of Practice are achieved.
• Repairs are carried out swiftly and to a high standard
• Projects are delivered on time and on budget

We are seeking positive, experienced, enthusiastic, talented and driven professionals who care about the development of our great city to join our busy, top performing, forward thinking Regulation services.

What is the job role?

This is an exciting time for you to join our team as a Facilities Support Manager. Each day you will be faced with a new challenge and be required to manage many aspects of the department from reactive emergency call outs, planned project work and planned preventative maintenance. As part of this role you will have to demonstrate an understanding in leading and managing an internal technical support team within a repairs and maintenance department. You will work under the general direction of the Head of Repairs & Maintenance.  

You will lead and direct a team of work planners, material buyers and storeman as well as being a direct point of contact for our external customer services team. You will also manage and maintain material supplier contracts, regularly reviewing supplier performance and prices to ensure they are meeting KPI’s. 

Key Responsibilities include;

• Day to day management of the internal support team.
• Ensure SLA’s are met for planned & reactive maintenance and Minor New works.
• Manage and maintain material supplier contracts
• Providing quotations for minor planned works.
• Project management of minor planned works
• Provide regular updates to management on the performance of the department identifying key issues and needs. 

Who are we looking for?

As Facilities support manager your role will be to manage the internal technical support team within the repairs and maintenance department. This role requires strong communication and organisational skills with the ability to influence internal and external stakeholders to ensure the smooth operation of the repairs and  maintenance department
Supporting management where required with the use of performance and financial reporting including assisting with improving performance and efficiencies across all work streams to achieve full contractual compliance via pro-active report management.

When applying for this role you will be asked to write a personal statement, when writing your personal statement please include the following:

• Excellent planning and organisational skills and the ability to work to deadlines.
• Excellent interpersonal, negotiation, problem solving and analytical skills, confident and able to deal with people at all levels.
• Managing and developing Facilities related contracts

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 21/02/2022

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 

For full details on the application process please read the attached document labelled Coventry CC Application process.

Coventry City Council