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Employment Coach

Please Note: The application deadline for this job has now passed.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

 

Our Values are:

About the team we are recruiting to

The Employment & Skills Service is part of Coventry City Council.  We work with a range of delivery partners to provide a wide portfolio of top quality support to Coventry residents of all ages who are looking for work.  We work with partners across the city and our Employer Hub actively works with local employers to generate opportunities for local people. 

Our friendly and welcoming Job Shop is situated in Coventry City Centre. We are here to support all Coventry residents to search for employment, training, apprenticeships and work placements.  People can explore a wide range of local vacancies that are updated daily and access training opportunities.  

We also provide ground-breaking specialist support for local residents who face multiple and sometimes complex barriers that make it hard for them to find a job.  The Job Shop and our exciting range of specialist employment support programmes are among the very best support available in the UK 

What is the job role?

This is an exciting opportunity to join the Employment and Skills Service and be part of our Find Your Future provision, an ESF funded programme.  This initiative, led by West Midlands Combined Authority (WMCA), has been set up to provide Economically Inactive and Unemployed residents of Warwickshire & Coventry a high-quality and personalised service to ensure they receive full support, enabling them to move closer to and into good quality employment.

As an Employment Coach, you will deliver a first class service by working in various outreach venues across Warwickshire & Coventry. You will have passion to help others by effective employment coaching and supporting people into work.

The role involves:

  • Working with customers on a 1:1 basis to support each individual into employment or further education
  • Successfully liaise with our Employer Hub team to maintain and create employment routes for customers
  • Maintaining accurate records to meet ESF requirements, preparing claim documents, checking evidence and supporting management to ensure that ESF targets are monitored and achieved
  • You will carry out focused assessments and create a clear plan of action which will enable the individual to move closer to and into education/training or good quality and sustainable employment
  • Completing Action Plans and customer Registrations following guidelines and set procedure as per programme and ESF compliance requirements
  • Accessing suitable resources, partners and support agencies, as individuals can face barriers in reaching their career aspirations or employment

Who are we looking for?

You will need to be excellent at developing positive working relationships, an effective communicator, able to work with a wide range of people from different backgrounds including BAME, disability and mental health and crucially have the skills and ability to listen, understand and identify how you can support each customer in a positive manner.

The following are a must:

  • Able and prepared to work across various sites in Warwickshire and Coventry and have means of transport to commute as and when required on any given day
  • Be able to demonstrate previous experience or a willingness to work with all customers including vulnerable young adults or adults with disabilities
  • Have an understanding of how to work with adults who have learning difficulties and an enthusiasm for supporting customers through their journey into further education or employment
  • Have an understanding of how to successfully liaise with key partners to ensure all customers have the opportunity of employment
  • Have experience of or the ability to work within a customer facing role

Fixed Term Contract until 31st December 2023

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

 

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

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