Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all, and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

The Digital Navigator role will sit within the Business Systems and Continuous Improvement Service of Coventry City Council Adult Social Care services, supporting the frontline delivery of the council’s Digital Transformation agenda. The Digital Navigator role will support Social Work teams, identifying Social Care recipients who could benefit from technology enabled care interventions. This will be done utilising a person-centred approach to assist Social Workers in developing personalised care plans that include technology enabled care solutions.

The aim of this role will be to find ways to maintain and increase independence of service users and allow service users to better realise the positive outcomes detailed within their care plans.

The Digital Navigator role will also support the local mapping of care and community-based services to support the updating of the suite of community assets and services in support of personalised care available, to facilitate independence and build on individual capacity and resilience.

This is a 1 year fixed term contract, the ideal candidate should be able to start in September 2024.

Who are we looking for?

We are looking for candidates who are passionate about delivering the best services for adults living in Coventry, working in partnership with a range of teams and organisations in the spirit of our One Coventry Values and Plan.

A confident communicator who has strong leadership skills to deliver results within challenging circumstances whilst maintaining a positive outlook. You should have a working understanding of the processes and functions of adult social care and a knowledge of digital technologies that can support service users to live lives that maximise their independence and quality of life. You should also have demonstrable analytical and IT skills and be able to produce reports, data and information for a variety of purposes and audiences.

The role will offer opportunities to further develop your knowledge and expertise with support for learning and undertaking training to enhance this. 

We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Within our team people from minority ethnic backgrounds are currently under-represented, as a result we would like to encourage people from minority ethnic backgrounds to apply for this post. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse. 

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 14th August 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council