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Conference Support Officer

Please Note: The application deadline for this job has now passed.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes.  Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.  

Come and join us at an exciting time and be part of the Professional Support Service – an administrative team that makes a positive difference supporting Children’s Services every day!

We are at the very heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City. 

We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge & skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges. 

When you join our service, you’ll be working alongside people who are passionate about what they do and determined to make a difference. 

What is the job role?

This role will be based within the Professional Support Service Quality Assurance Team and will support a range of complex meetings such as Child Protection Conferences and Adults Safeguarding meetings, ensuring a smooth and efficient process in preparation for, during and after the meetings, producing comprehensive electronic outcomes and minutes from said conferences in accordance with the Legislative requirements and ensuring a positive and professional experience for children and families. 

You will work closely with the Conference Meeting Chair to complete any required after-conference work, such as distributing outcomes/minutes and recording those on the in-house case management system. 

You will be required to support service improvement and Ofsted priorities across Children’s Services and continue to work towards our over-arching goal, of making a difference in improving the lives of Children, Families and Young People.

These posts have various hours that can be discussed at the interview stage.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who:

  • Is a self-starter
  • Is a team-player
  • Is a good communicator
  • Has strong organisational and time management skills
  • Thrives in a busy and diverse environment
  • Able to problem solve
  • Excellent listening, great attention to detail along with excellent written and verbal communication skills
  • Able to use their own initiative
  • In return you will be offered:
  • A welcoming and supportive working environment
  • Access to a range of career development and training opportunities
  • A flexible family-friendly working culture

You will be based within Broadgate House.


‘There is a good working relationship and team spirit. You are part of the decision in improving families and children’s lives within Coventry’

 ‘You get job satisfaction and are instrumental in the outcomes of families and children

 ‘You are reducing the risk to children who are likely to be at harm’

Please contact for an informal discussion about the role.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview Date: Week Commencing 5th December 2022

Successful candidates who have been identified through the shortlisting process will need to undertake an assessment prior to their interview.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Opportunity for Salary Match
  • An outstanding local government pension scheme
  • Great opportunities to develop with access to accredited courses.
  • Access to an award-winning Occupational Health Service
  • Salary Sacrifice Scheme

Coventry City Council

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