Community Case Worker
Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.

This is an exciting opportunity to join our new Peripatetic Team, a flexible team that provides support across Adult Social Care services when and where there is increased demand. You will work in different teams and settings for agreed periods, supporting to make sure people continue to receive safe and high quality care during times of increased need.
We value diverse perspectives and experiences and are committed to building a workplace culture that is inclusive, respectful and supportive. We strive to create an environment that welcomes everyone, is accepting of difference, and is free from discrimination, where staff feel valued, empowered and able to deliver the best possible outcomes for the people we support.
What is the job role?
We are recruiting two Community Case Workers to join our Adult Social Care team in a peripatetic role. This is a great opportunity for motivated individuals who enjoy working across a variety of settings and delivering person-centred support.
You will assess the needs of service users and carers, develop and review outcome-focused care plans, and promote independence. Working closely with colleagues and partner agencies, you’ll help ensure services are safe, effective, and meet agreed needs. The role also involves risk assessment, managing challenging situations, and maintaining accurate digital records.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for organised and adaptable individuals with experience in assessment and case management across a range of adult service user groups.
You will have:
- Strong communication and relationship-building skills
- Experience developing and reviewing care plans
- Confidence in risk assessment and managing complex situations
- Good ICT and record-keeping skills
- The ability to prioritise work and meet deadlines
If you are passionate about making a real difference in people’s lives and want to be part of a supportive, forward-thinking team, we’d love to hear from you.
For further information please contact Leona Mupanda on 02476972652
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Need help completing your application form? The Job Shop can support you. You can register online here for an initial assessment, or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.
Interview date: TBC
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
