Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

This is an exciting opportunity to work in the Coventry Community Mental Health Team. You will be working alongside Coventry and Warwickshire Partnership Trust colleagues to provide a seamless service to citizens with severe and enduring mental health challenges. The team is a multidisciplinary service, and we work closely with nurses, occupational therapists, psychologists and psychiatrists to deliver person centred care to our citizens.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care. Our vision is ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people.

What is the job role?

The Community Support Worker is an integral part of the social care service which is delivered as a member of a multi-disciplinary team for people with mental health needs, their family groups or carers, within the community and in-patient mental health facilities.

Main Duties and Responsibilities:

Included but not limited to:

• Undertake assessments under the Care Act 2014 to establish and identify unmet social care needs with a focus on strengths and recovery focused. 
• Implement care and support plans for citizens and carers which are proportionate, and person centred. Be involved in reviewing and evaluating to effectiveness of care plans and services.
• Be a proactive member of the team, offering support to colleagues through attending daily handovers and offering ad hoc support at times of crisis for citizens.
• Attend multi-disciplinary meetings whether within the team or external teams i.e. inpatients.
• Maintain effective liaison with statutory, voluntary and independent sector agencies on behalf of service users and to assess and co-ordinate a range of specific services in respect of care management to meet their needs.
• Attend and participate in regular Team Meetings.
• Foster professional development by participating in training programmes, courses and seminars in consultation with and the approval of the Team Manager.
• Participate in regular supervision.
• Maintain prompt accurate records and other documentation relating to work with service users in accordance with approved policy and procedures.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We would welcome and encourage applicants who are experts by experience.

If you are ready for the challenge you will need to demonstrate:

• you practice with authenticity, commitment and respect at all times
• you are an excellent team player
• you have a working knowledge and understanding of the common social issues that impact on an individual experiencing acute and/or enduring mental disorder, and the range of interventions that can be made available to address those social needs
• you have an understanding of assessing risk and how to escalate this to relevant professionals and services
• you have the ability to explore, identify and implement creative social solutions to prevent the need for a psychiatric inpatient admission, including knowledge of the creative use of direct payments
• you have the ability to identify and effectively mobilise relevant agencies, professionals and resources that are central to an individuals’ recovery plan,
• you have the ability to form robust and purposeful relationships with individuals, families, carers, and the partner agencies you work with.
• You have strong ICT skills

In return you would be part of a dynamic and enthusiastic team of professionals who are passionate about delivering high quality care and support to citizens with enduring mental health challenges. 

• You will have access to regular line management supervision
• You will have access to a high-quality training package to enable you to develop your skills and knowledge 
• You will have the opportunity to apply for the social work apprenticeship to further your career. 

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: week beginning 17th February 2025

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council