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Commercial and Visitor Experience Manager

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.

The Image “Our Values” is an image of text. It is a logotype for our One Coventry Values - Open and fair, Nurture and develop, Engage and empower, Create and innovate, Own and be accountable, Value and respect

About the team we are recruiting to

In Coventry we cherish and value our award-winning parks and green spaces. We know that they contribute significantly to the health, wellbeing, and quality of life of people and are vital to help protect our environment and wildlife.

The Parks and Open Spaces Team are a passionate, hardworking team responsible for the provision and development of safe and accessible parks and open spaces and the management, planning and maintenance of the Councils trees and urban forest. They work hard to ensure our parks are a welcoming place for all of our residents and visitors to enjoy today and for many years to come.

What is the job role?

Reporting to the Parks and Open Spaces Manager the successful applicant will encourage and support the development of diverse and inclusive social and recreational environments through engagement with our residents and visitors.

To further enhance and protect these vital services you will identify and implement opportunities to maximise income generation across our parks through the implementation of events and activities that recognise and reflect the visions, aims and objectives of the Council.

Through the management of our Urban Rangers Team, you will also lead on the identification and delivery of community-based activities and projects, working with internal and external stakeholders and partners to develop, manage and deliver  environmental projects and activities within our communities.

Who are we looking for?

We are looking for a suitably motivated and enthusiastic manager who is passionate about exceeding customers' experiences and expectations.

With an understanding of the principles and delivery of projects and activities in parks or similar environments, your experience will evidence a proven track record in identifying and delivering improvements that meet customers’ needs alongside an understanding of implementing and managing commercial opportunities to create income generation.

Our workforce data shows that people from minority and ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply.

Interview date: 30th and 31st July 2024


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit

Coventry City Council


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