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Casual - Visitor Information Assistant

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

Destination Coventry is the official marketing organisation for Coventry and the wider region, promoting the area as a destination of distinction for both leisure and business visitors.

As a team we are responsible for a number of functions including; 

  • Ensuring visitors to the city and wider region have an enjoyable experience during their time with us and receive the warmest of welcomes.
  • Management of our two Visitor Information Centres. 
  • Operation of the Coventry & Warwickshire Convention Bureau.
  • Providing business support to the hospitality and tourism sector in the region.
  • Delivery of a marketing and events strategy to position Coventry as a destination of distinction for business and leisure visitors.

It is a lively team all whom share a passion for Coventry 

What is the job role?

Have you got a passion for Coventry and the ability to deliver superior customer service and support?

We are looking for enthusiastic and hard-working candidates to support our visitor information facilities by providing a friendly welcome and insight into the city of Coventry.

This roles are casual posts to support our team at busy times. They allow the flexibility to accept hours that work for you over our 7 day a week operations. 

Who are we looking for?

You will have the responsibility to represent and promote Coventry in a positive way, supporting the Visitor Information Team Leaders with day-to-day enquiries and duties as detailed within the job description.

Good knowledge of visitor attractions and tourism assets within Coventry and Warwickshire would be an advantage, as would an understanding of the region’s cultural heritage and history.

Varied and flexible hours, 7 days a week including weekends and bank holidays.

If you would like to find out more about this role, please contact:

This advert will close as soon as sufficient applications are received.  Therefore, you are strongly advised to complete and return your application as soon as possible.

Potential start date: ASAP

Interview Date(s): 5 April 2023

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

For full details on the application process please read the attached document labelled Coventry CC Application process.

Coventry City Council


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