Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

You will be joining a busy, friendly, and professional Regulatory Services Team with prospects to gain experience in a wide range of subject areas such as Trading Standards, Alcohol, Entertainment and Taxi Licensing.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

What is the job role?

Working alongside the Trading Standards colleagues, the successful candidate with be responsible for contributing to delivering a high-quality Business Compliance Service in a way that protects our Coventry citizens and ensures that businesses and traders comply with regulatory requirements.

The day to day requirement of this role involves engaging with businesses to educate and encourage proprietors to comply with the relevant legislation and take enforcement action where necessary. You will also be:

•             Investigating complaints;

•             Providing guidance and advice to businesses;

•             Conducting inspections;

•             Taking evidence and preparing prosecution files;

•             Interviewing alleged offenders under PACE.

Full a full list of duties and responsibilities please refer to the Job Description attached.

This role is a career progression post, as part of this role you will have to obtain the Level 6 Trading Standards Professional Apprenticeship, which will be funded by Coventry City Council (please find more information here: https://www.instituteforapprenticeships.org/apprenticeship-standards/trading-standards-professional-v1-0).  Once completed, you will automatically progress to a Grade 6 Senior Business Compliance Enforcement Officer (please note, if you have already completed this apprenticeship or equivalent, we are accepting applications for the Grade 6 post (salary: £29439 - £35411).

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

You will be required to undertake 36 months of study to obtain a Level 6 Apprenticeship (Degree Level equivalent) whilst undertaking work based activities. 

You will have the ability to build relationships with businesses and customers and have excellent standards of customer care and equal opportunities when delivering the business compliance function.

We are looking for an enthusiastic and driven individual, with the ability to deal confidently with a wide range of people including businesses, the public, internal and external stakeholders, Elected Members, senior managers, and colleagues. 

Officers in the role will sometimes work outside of normal office hours and deal with confrontational situations. 

You will need to have good written and oral communication skills and excellent organisational skills to enable workload prioritisation and meeting deadlines. The role will require someone who can use intelligence received to analyse a specific enforcement breach, therefore having previous experience in a regulatory enforcement setting is desired but not essential. 

The role will require the applicant to use office IT applications, as well as experience maintaining databases and report writing.

To find out more about this role and the qualification attached, please contact Debbie Cahalin-Heath (debbie.cahalin-heath@coventry.gov.uk).

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s):  7 August 2023

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council