Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners.

In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. We support over 5500 corporate users and their PC’s, roughly 400 servers (the machines that run our corporate systems), roughly 300 systems and all the relevant infrastructure components that make all the above work and remain secure. In addition to this we offer ICT support services to a significant number of school staff.

Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business. This strategy is directly linked with the Council Plan and supports many of the vision statements aligned with “Globally connected”, “Locally committed” and “Delivering our priorities”.

If you think Digital and local government might be a bit “old school”, think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles…..the list goes on.

What is the job role?

This role will support the delivery of our Coventry Connects and Digital Workplace programmes of work.  Our One Coventry Values underpin both programmes with the aim of delivering better, cheaper services to customers (Coventry Connects) and within the Council (Digital Workplace) through the re-design of services around the capabilities the internet and digital technology provides. 

Reporting to the Digital Delivery Manager, the post holder will manage a team of 4 Digital Business Analysts who are already supporting the delivery of both programmes.

You will lead the business analysis work across the programmes and be seen as a go-to professional in the Digital Delivery Team. 

The role will require you to work flexibly with a minimum of 40% of your time on site in Coventry.

Who are we looking for?

We are looking for someone with experience of managing a permanent team of Business Analysts in an in-house environment. Our successful candidate will have experience of managing and developing BAs in a large, customer focussed organisation.

A proven record of building and maintaining successful working relationships is paramount to the success of this role as you will be working with a wide range of stakeholders at all levels across the Council and with our partners.

With an understanding of how effective digital developments add value to the local government sector, you will have significant experience ideally gained from working in large, multi-disciplined, complex organisations.

You will be ideally fully qualified with the British Computer Society International Diploma in Business Analysis or an equivalent and relevant full qualification in business analysis.

We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Within our team women are currently under-represented, as a result we would like to encourage women to apply for this post.  This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.  We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse. 

Interviews will be held onsite in Coventry.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s):  16 September 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council