Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

R&M is a service area within Coventry City Council which provides repair and maintenance services to Coventry City’s operational, commercial and school portfolio.  We have a dedicated team with over 30 years’ experience of completing emergency and responsive repairs, planned preventative maintenance schedules and property improvements and refurbishments. 

The R&M team is multi-disciplined providing building works, refurbishments, general maintenance, gas servicing, maintenance and installations, electrical works and a 24 hour a day, 365 days a year emergency call out service across all trades.

The service area aims to:

• Ensure that all statutory compliance with industry standards, British standards and relevant Approved Codes of Practice are achieved.
• Repairs are carried out swiftly and to a high standard
• Projects are delivered on time and on budget

We are seeking positive, experienced, enthusiastic, talented and driven professionals who care about the development of our great city to join our busy, top performing, forward thinking Regulation services.

What is the job role?

Repairs & Maintenance are looking for an apprentice Business Administrator to join us as member of our office team, you will be working alongside a team of technical support planners, material buyer, storeman and a multiskilled workforce of engineers who carry out repairs throughout the Council and external businesses.

A typical day will include: -

• Scheduling works
• Liaising with customers via telephone or email
• Paying of invoices
• Taking part in small projects
• Carrying out stores’ duties including receipting of goods from suppliers
• Checking mailboxes and supporting the team to manage the mailboxes and emails received in to them

Who are we looking for?

• Care about delivering excellent customer service to customer
• Ability to deliver in a fast paced ever changing priority environment
• Good ICT Skills
• Basic knowledge of building trades
• To work well within a team
• Able to work to deadlines

When applying for this role you will be asked to answer 4 questions.  The questions will be: -

1. Tell us about a time when you have worked as part of a team, did you achieve the outcome desired?
2. Why do you think the apprenticeship route is for you?
3. What do you think good customer service means?
4. Do you have any questions for us?

The apprentice will be studying towards the Level 3 Business Administration apprenticeship. Further information about this apprenticeship can be found here:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Pre Interview and assessment date (via Teams): Thursday 18^th May

Interview date (face to face, Friargate): Tuesday 24th May

Did you know that there is support available to help you with your application?

If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.

We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.

Address: 1 Bull Yard, Coventry, CV1 1LH
Phone: 024 7678 5740
Email: jobshop@coventry.gov.uk     
Website: http://www.coventry.gov.uk/jobshop

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

• Flexible working arrangements
• An outstanding local government pension scheme
• Great opportunities to develop with access to accredited courses.
• Access to an award-winning Occupational Health Service
• Salary Sacrifice Scheme

Coventry City Council