Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

Coventry Council’s Adult Education Service provide a diverse range of learning opportunities for adults across the city. We help residents with:

• Learning for Work: This route is for adults whose primary focus is either getting work, changing their job, or gaining promotion.
• Learning to Connect: This route is for residents who are seeking new outlets and want to give back to the community.
• Learning for Life: This route is for residents seeking help with personal development or support with their family life.

We are a forward thinking, creative team eager to support all Coventry residents with their studies, with a special focus on those with the greatest needs. We run our courses across the city, many in partnership with Community Centres and charities and designed to meet local needs.

We value diverse perspectives and experiences and enable a culture that is inclusive, is accepting of all and is free from discrimination and bias.

What is the job role?

We are looking to recruit 4 new business administration apprentices to expand our Learner Services Team. In this role you will be working in a dynamic and varied office environment within Coventry City Council.

The team provides administrative support to our staff delivering adult education courses around the city. You will help to ensure that our courses run smoothly, providing a first point of contact to learners to help them with things like enrolling, paying fees, finding classes and answering their queries. You may also get involved with marketing, drafting social media posts and providing support at job fairs and similar events.

You will be helping and meeting a wide range of Coventry citizens from all ages (16+), ethnic backgrounds and beliefs. The Adult Education team is particularly focused on delivering learning experiences for citizens from the most deprived areas of the city.

You will undertake the Level 3 Business Administrator Further information for this apprenticeship can be found on: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 

This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

The successful candidate will have:-

• The ability to communicate effectively with a broad range of people, including colleagues, residents and partner organisations.
• Be keen to work in a fast paced, customer focused environment.
• Familiarity with IT systems, including Microsoft Office packages (Microsoft Word, Outlook, Excel, Teams)
• Ability to multi-task and work under pressure

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Closing date: 04/08/2024
Pre-interview and assessment* date (via Microsoft Teams): 14/08/2024
Interview date(s) (Face-to-face): 21/08/2024 – 22/08/2024

Expected Start Date: September 2024

* The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview. You will also complete a short diagnostic assessment to check the level of Maths and English that they are currently working at and identify any support they may require. 

Did you know that there is support available to help you with your application?

If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.

We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.

Address: 1 Bull Yard, Coventry, CV1 1LH 
Phone: 024 7678 5740
Email: jobshop@coventry.gov.uk     
Website: http://www.coventry.gov.uk/jobshop

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

• Flexible working arrangements
• An outstanding local government pension scheme
• Great opportunities to develop with access to accredited courses.
• Access to an award-winning Occupational Health Service
• Salary Sacrifice Scheme

Coventry City Council