Assistant Communications Officer,
Our Values
It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.
Our Values are:

Coventry City Council’s Migration Team is an innovative and dynamic team that is focused on meeting the needs of newly arriving communities in the city and supporting integration.
The team works with internal and diverse external partners to deliver projects and other interventions based on our migrant needs assessment and other evidence related to the barriers faced by new migrants.
Coventry was one of the first cities to welcome Syrian refugees in 2014, and the team leads a partnership in delivering a resettlement programme welcoming some of the most vulnerable individuals fleeing conflict and persecution from Syria and the Middle East. Work is centred on enabling refugees to make Coventry their new home, living with dignity and respect as well as contributing positively to our vibrant and growing city.
Building on Coventry’s history of welcoming new arrivals into the city, we work towards maintaining a strategic overview of our refugee and migrant population including people seeking asylum dispersed to the city. With over £3.5m already brought into the city, from external funding we establish collaborative partnerships to maximise interventions that promote community cohesion and enable everyone to contribute towards making Coventry a place where people choose to live, learn and work.
The Migration Team celebrates diversity while also ensuring rights, opportunities and responsibilities are understood.
Projects include:
- UK Resettlement
- My Coventry
- Your Vision, Your Future
- Step and Step Forward
- Homes for Ukraine
What is the job role?
Fixed Term contract - 15 months.
As the Assistant Communications Officer, you will work closely with member of the Migration to drive our communications strategy and deliver day-to-day communications work. This includes the editing and production of newsletters, maintaining and updating our website and social media channels and engaging with our key stakeholders
A large part of the role involves working with project teams to oversee and support the delivery of project-specific communications plans. This is a wide ranging role with high autonomy in managing our communications work.
We’d ideally like you to have relevant marketing and communication experience, with a good level of producing and designing communications content; writing briefings; producing newsletters and producing website and social media content.
If you do not have every single one of these skills, but you are a self-starter and able and willing to learn quickly under your own initiative, we very much welcome your application. In return, this role offers the opportunity for you to grow and shape it, to gain experience leading a wide range of communications functions, and to play an influential role in shaping all of our communications work.
Your application should respond to the following 3 questions:
- Please outline the key points you would need to consider when developing communications around refugee and migrant communities?
- How would you stay informed of current events that may impact the Migration Team?
- What process would you follow to ensure all communications are error-free?
Who are we looking for?
We are looking for an individual who is passionate about supporting refugees and migrants in the City. You will require strong communication and marketing skills including:
- Strong organisational skills, tact and diplomacy in all interpersonal relationships with the public and colleagues
- Demonstrates creativity and flexibility in all aspects of communications including use of various Social media platforms
- Use own initiative when making decision to achieve goals
- Self-confidence and the ability to deal with difficult situations as well as negotiate with partners
- Demonstrates good IT literacy with the ability to learn new software packages
- Event Management Skills and the ability to recommend innovative solutions to problems while also maximising the Council's communications objectives.
- Experience of targeting and reaching a wider audience through differing multi-media channels while also developing marketing and PR materials accordingly
- Experience of working with external suppliers e.g. design agencies and contract specific pieces of work
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'
Interview date(s): Date TBC
About Coventry
Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and it was the UK City of Culture 2021. We believe this will help put Coventry on the map for all the right reasons as you can feel the sense of local pride throughout the city. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;
- Flexible working arrangements
- Generous annual leave allowance starting at 27 days and rising to 32 days
- Opportunity for Salary Match and Pay progression through multiple increments
- Outstanding local government pension scheme
- Learning & Development with access to certified courses.
- Access to an award winning Occupational Health Team
- Vibrant employee networks
- Lifestyle savings
- Salary Sacrifice Schemes; Car Scheme, Cycle to work and more
- Interest free travel loans
- Payroll giving scheme
- Workplace parking scheme
- Maternity, paternity and adoption Leave
- And much more
Coventry City Council
