Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Migration Team is dedicated to meeting the needs of newly arriving communities and facilitating a successful integration journey into the city. As leaders in the field of refugee resettlement, we provide support to vulnerable individuals through various initiatives, including employment, education, language acquisition and training enabling them to contribute to the economic, civic and social fabric of our vibrant city. With collaborative partnerships and exciting projects, like "Our Coventry", ‘’Mi-Friendly Cities’’ and "Step Forward," we celebrate diversity while ensuring everyone's rights and opportunities are valued.

Join us in making Coventry a place people choose to live, learn, and work. 

What is the job role?

Become an Apprentice Business Support Officer – Start Your Future with us in the Migration Team

Are you ready to take your first step into a professional career where you can make a real difference? Our Migration Team is offering an exciting apprenticeship opportunity — and we want YOU to be part of the journey!

Whether you're passionate about helping people, curious about how the Council runs behind the scenes, or eager to build skills that open doors to long-term career success, this is your chance to shine.

Why Join Us?

• Work with a variety of projects to support the delivery of essential services that help recently arrived migrants integrate and live healthy, independent lives. Gain hands-on experience in Council administration, data handling, finance and business support tasks.
• Be part of a service that provides support to refugees and asylum seekers by working closely with other Council services such as Adult Education, Housing and Social Care.
• Receive on-the-job training while working towards a Level 3 Business Administration Apprenticeship.
• This apprenticeship role is a fixed-term contract of up to 24 months, in line with the duration of the apprenticeship training.

What You’ll Be Doing

• Providing general administrative support such as scanning, note‑taking, and preparing documents
• Managing team inboxes, responding to routine enquiries, and prioritising tasks
• Entering and updating information on internal systems and databases
• Raising purchase orders, processing invoices, and supporting basic financial tasks
• Assisting with project administration, including data collection and simple analysis
• Preparing meeting agendas, taking minutes, and distributing information
• Helping maintain internal webpages, shared drives, and information platforms 
• Supporting colleagues with day‑to‑day operational tasks to keep services running smoothly
• Assist with the delivery of evens and activities when needed.

Learn, Grow, Thrive

You’ll be supported every step of the way by experienced colleagues. This apprenticeship is more than a job — it’s a gateway to a rewarding career with the Council. Many of our previous apprentices have gone on to secure permanent roles at the Council with opportunities to develop and progress.

Who are we looking for?

Ready to Make an Impact?

If you're enthusiastic, eager to learn, and excited to build a solid foundation for your future — apply now and start your journey as an Apprentice Business Support Officer.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Closing date: 31st May 2026
Pre-interview and assessment date: 6th – 24th July 2026
Interview date(s) (Face-to-face): 20th July - 7th August 2026

The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council