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Youth Offending Service Support Officer

Please Note: The application deadline for this job has now passed.

About the team we are recruiting to

Coventry Youth Offending Service (CYOS) is a fast paced multi agency team consisting of staff from the Local Authority, Police, Probation, Health and Education.  We work with young people age 10-18 who have offended and who are subject to court orders and police imposed out of court disposals. 

Our aim is to prevent offending and we do this by engaging with professional support networks, young people and their families/carers to assess their needs and develop plans of intervention that reduce the risk of offending.  We work with young people, their families and victims of youth crime in multiple settings including: the community, their homes, court and the custodial estate to offer support, guidance and control to build pro social behaviours and positive support networks.

CYOS is a well-respected service with a good performance background.  In our last inspection by Her Majesty’s Inspectorate of Probation we were assessed to be “performing well in most areas.”  We have a great team spirit evidenced by staff progression being supported through regular development opportunities, very low staff turnover, and low sickness rates. 

We participate in local best practice development activity as well as the regional initiatives; for example, supporting pilots to reduce youth violence in partnership with The West Midlands Violence Reduction Unit. Last year we were also selected to host the Executive Chair of the Youth Justice Board, Collin Allars, to discuss local best practice and challenges, providing opportunities for team members to directly engage in local, regional and national activities that support the sector. 

What is the job role?

We are looking to recruit two YOS Support Officers to work with young people, their families, parents/carers and the victims of youth crime to support engagement with the Youth Offending Service (YOS). This will include acting as a positive role model, providing advice, guidance and interventions in a range of arenas (including the YOS, children’s homes, secure estate, Court, Police stations and the wider community) on a one to one and group basis. 

The role will include:

  • Working closely with victims of crime in line with agreed standards such as Youth Justice National Standards and the Victim Charter.
  • Encouraging and motivating the young people and their parents/carers to participate in activities to change patterns of their offending behaviour.
  • Undertaking assessments relating to risk and need of young people, in order to complete and deliver effective intervention and support plans.
  • Developing and delivering both individual and group programmes to meet the identified needs of young people.
  • The monitoring and evaluation of programmes; this may include reparation activities, offending behaviour work, parenting/family support and victim support.
  • Completing written case records, reports and evaluations for young people including the inputting of data onto information/case management systems.
  • Undertaking the role of an appropriate adult in accordance with Police and Criminal Evidence Act (PACE) 1984 where required including Police stations and secure estate and to support young people in a range of professional settings including the Court arena.
  • Working flexibly and on your own initiative to meet the needs of young people as they arise, this includes evenings, weekends and bank holidays .
  • Undertaking visits to support and provide intervention to young people in a range of settings including their home, residential placements and the secure estate, etc.
  • Supporting the victims of crime including eliciting their wishes and feelings, updating them as required on the young person’s progress and the facilitation of mediation as appropriate.
  • Representing the service in the Court arena, providing up to date and accurate information to assist in decision making and to present enforcement action. 
  • Completing risk assessments of activities and programmes. 

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for two individuals to join our multi-agency team who want to make a positive difference to young people, their families, parents/carers and the victims of youth crime and who:

  • Have experience of direct work with young people and families in both a one-to-one and group setting
  • Have an understanding of the issues faced by young people and understand the risk factors relating to young people involved in crime.
  • Have an awareness of local support services for children, young people, families and victims of crime.
  • Can create, deliver and evaluate intervention sessions/programs.
  • Can use technology including social media to communicate, complete case recording and create/deliver sessions.
  • Are confident and professional when working with young people and other professionals in a range of settings or situations.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

All attachments for the job can be found here

Interview dates: Tuesday 04 August or Wednesday 12 August 2020


Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Coventry City Council

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