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Senior Administrator Adult Services

Please Note: The application deadline for this job has now passed.

About the team we are recruiting to

Adult Social Care is part of the People Directorate within Coventry City Council.  We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Adult Social Care encompasses a wide range of vital services covering;

  • Social Work Services - we work with individuals who have care and support needs, and with their carers be they older or younger adults
  • Occupational Therapy and Equipment Services - we aim to enhance people’s ability to live safely and independently in their home
  • Internally Provided Services – we provide direct support to people enabling those in most need to live independent and fulfilled lives
  • Business Systems and Continuous Improvement - we provide a range of services including Financial Assessments, provider payment processing and Business Systems administration. The Business Systems team provide support to Adult Social Care, Children’s Services and Education Services.

This is an exciting time to join us as we work to put adults and their carers at the heart of everything we do. Specifically, if you are social workers, occupational therapists or social care professionals who are committed to achieving the best outcomes for adults and their carers we will help you make a difference through manageable caseloads, high-quality professional support, supervision and guidance and excellent learning and development opportunities

What is the job role?

A Senior Administrator is required to work alongside the therapy and equipment teams to support the provision of specialist equipment throughout the City.

The role will mainly involve completion of administrative duties such as answering telephone calls for new and existing service users, assisting and providing professionals, service users, family members and/or relatives with information about the delivery, collection and fittings of specialist equipment within the City.

The Therapy teams provide a wide range of equipment to enable children and adults to feel safe within their homes.  We enable people to continue to live within their home environment and maintain their independence with increased confidence knowing that help and support will be provided should they require this. We accept referrals from professionals family/friends/self referrals.

Who are we looking for?

The admin team are looking forward to expanding their team with an enthusiastic, dedicated and reliable person who has the ability to work independently or as part of a wider team.  If you have the ability to communicate effectively using technology and other means of communication, together with a sound of knowledge of IT and using databases then please apply! 

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

All attachments for the job can be found here

Interview date: Wednesday 5 May 2021

About Coventry

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Coventry City Council

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