Seasonal Parks Assistant
It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.
Our Values are:
About the team we are recruiting to
Coventry itself is a vibrant and multicultural city with a fascinating and inspiring story to tell. Having been awarded the City of Culture 2021 and with many other events upcoming, Coventry is an exciting place to be.
The War Memorial Park is Coventry's premier park and attracts around 400,000 visitors from all over the city and beyond every year. Many come to enjoy a casual visit, while others come to take part in some of the many special events that take place throughout the year.
Roughly 48.5 hectares in size, the park is made up of two areas, the formal garden with the War Memorial and the sports areas, with playing fields, footgolf course, Splash 'n' Play Park and play areas. There is also a 1.6 mile circular footpath around the park.
The War Memorial Park is now listed as a Grade II park by English Heritage and the War Memorial itself is listed as Grade II
You will be joining the Streetscene & Greenspace team as part of the War Memorial Park Services, we are a hard-working team responsible for the maintenance and upkeep of the War Memorial Park, ensuring a welcoming place for both residents and visitors alike.
What is the job role?
We are looking to recruit 3 Seasonal Parks Assistants.
The main purpose of this role includes providing a reception and maintenance service for a variety of locations in city parks and associated facilities, which ensures adequate security and a high level of service to the public.
You will be a member of our parks team and be required to assist with members of the public dealing with enquiries and event bookings via e-mail and over the phone along with daily cleansing and litter picking duties.
You will also be responsible for equipment checks, reception cover and putting out of sports equipment as required.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for someone who has knowledge of customer services and issues relating to visitor services. Communication skills are key as you will be dealing with the general public, outside organisations and other employees, face to face and over the telephone. Showcasing the ability to develop a good working knowledge of the facilities at parks is advantageous.
You will also need:
- To follow written and verbal instructions and maintain written records as required.
- Have basic customer care skills and good communication.
- The ability to work on own initiative with limited supervision.
When applying for this role you will be asked to write a personal statement, please include the following examples in your application:
- An example of any suitable experience you may have.
- Examples of working in a similar role.
- An example of your experience / knowledge in the use of basic IT systems.
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'
Interview date(s): 22/06/2021
Introduction to Coventry City Council
Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;
- Flexible working arrangements
- Generous annual leave allowance starting at 27 days and rising to 32 days
- Pay progression through multiple increments
- Outstanding local government pension scheme
- Learning & Development with access to certified courses.
- Access to an award winning Occupational Health Team
- Vibrant employee networks
Coventry City Council