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School Organisation Officer

Please Note: The application deadline for this job has now passed.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

 

Our Values are:

About the team we are recruiting to

The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominately the children of Coventry, who may be requiring access to education or alternative education provision. We ensure vulnerable children are appropriately supported; have a voice, that hopefully leads to their high achievement and excellent progress.

The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools. 

The School Organisation Service (Admissions) co-ordinates school admissions  processes.  Team tasks include the:

  • Administration of all applications for school places
  • Provision of information for parents, school and other stakeholders; and
  • Provision of information to support the school appeals process

What is the job role?

We are looking for an enthusiastic team player and great communicator to join our service.   

You will be responsible for dealing with applications for school places and travel passes. You will have the ability to understand, interpret and explain complex statutory guidelines to parents, school staff, and other education and social care colleagues.  

This role is a full-time role fixed term for 12 months

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
 

Who are we looking for?

You will have strong IT skills, preferably with experience of Capita ONE or similar admissions software. Working with parents and schools in this customer service role you will need:  

  • Good communication and interpersonal skills     
  • Ability to work in a pressurised environment, meeting deadlines and managing     time effectively.     

  • A positive approach to teamworking and building great working relationships with colleagues and school staff     

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date(s): 15 December 2022

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Opportunity for Salary Match
  • An outstanding local government pension scheme
  • Great opportunities to develop with access to accredited courses.
  • Access to an award-winning Occupational Health Service
  • Salary Sacrifice Scheme

Coventry City Council

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