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Mental Health Community Support Worker

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 


Our Values are:

About the team we are recruiting to

Adult Social Care is part of the People Directorate within Coventry City Council.  We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Adult Social Care encompasses a wide range of vital services covering;

  • Commissioning Team – we commission and work with a number of providers, to ensure that people with care needs have access to a range of good quality support to enable them to live independent and fulfilling lives
  • Social Work Services - we work with individuals who have care and support needs, and with their carers be they older or younger adults
  • Occupational Therapy and Equipment Services - we aim to enhance people’s ability to live safely and independently in their home
  • Internally Provided Services – we provide direct support to people enabling those in most need to live independent and fulfilled lives
  • Business Systems and Continuous Improvement - we provide a range of services including Financial Assessments, provider payment processing and Business Systems administration. The Business Systems team provide support to Adult Social Care, Children’s Services and Education Services.

This is an exciting time to join us as we work to put adults and their carers at the heart of everything we do. Specifically, if you are social workers, occupational therapists or social care professionals who are committed to achieving the best outcomes for adults and their carers we will help you make a difference through manageable caseloads, high-quality professional support, supervision and guidance and excellent learning and development opportunities

What is the job role?

A national drive to reshape Adult Mental Health Services has led to Coventry being awarded NHS England funds to deliver a new, innovative, inter-disciplinary social interventions collective (SICol). The vision and passion of SICol are premised on delivering a human response to a human situation through strengths-based assessment and intervention to individuals experiencing acute and/or enduring mental disorders. It aims to offer a response that inspires hope and recovery through co-producing solutions to complex situations which cannot be addressed by medical interventions alone.

You will work closely and cohesively with NHS, Social Care, and Third Sector colleagues to assess, identify and arrange interventions based on social and recovery models. You will have a prominent role in supporting individuals who require a more intense, personalized and/or specialized response from SICol and will be required to present cases to the SICol MDT and other relevant MDTs.

You will be located within the Caludon Centre and will work closely as part of a small of team of experienced social care practitioners from THE POD and Axholme Services to deliver and develop its interface with the Community Teams.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).


Who are we looking for?

  • you practice with authenticity, commitment and respect at all times
  • you have a working knowledge and understanding of the common social issues that impact on an individual experiencing acute and/or enduring mental disorder, and the range of interventions that can be made available to address those needs
  • your skills, abilities and knowledge to assess and arrange personalised care and support, including mobilising the creative use of direct payments
  • your ability to identify and effectively mobilise relevant agencies, professionals and resources that are central to an individuals’ recovery plan
  • your ability to form robust and purposeful relationships with individuals, families, carers, and partner agencies you work with.
  • your ability to explore, identify and implement creative social solutions to prevent/reduce the need for a psychiatric inpatient admission

In return we will offer you

  • an opportunity to contribute towards service development and be an integral part of a pioneering and evolving service
  • Monthly Supervision with the Senior Social Care Practitioner
  • Regular Supervision, group/peer supervision and opportunity for reflective practise.
  • Informal support from your SICol colleagues
  • Opportunities for professional development
  • Opportunity to work with a supportive diverse team of professionals

You must have:

  • A clear enhanced DBS check
  • Substantial experience of working with individuals or have lived experience of severe and enduring mental illness

For more information on this role, please call Ebb Johal 0n 07525908616.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'


Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and it was the UK City of Culture 2021. We believe this will help put Coventry on the map for all the right reasons as you can feel the sense of local pride throughout the city. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Opportunity for Salary Match and Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 
  • Lifestyle savings
  • Salary Sacrifice Schemes; Car Scheme, Cycle to work and more
  • Interest free travel loans
  • Payroll giving scheme
  • Workplace parking scheme
  • Maternity, paternity and adoption Leave
  • And much more

Coventry City Council


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