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Family Hub Worker

About the team we are recruiting to

In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes.  Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.  

The service reflects and responds to the changing needs of children and their families.  It works to enable a reflective and flexible approach, with a strong Early Help offer and a real focus on Relationship Based Practice and Signs of Safety, which focuses on intervention and keeping families together. 

Children’s Services is proud of its achievements to date and is continuing to ensure children and families remain at the heart of all it does.  We will provide you with an environment where social work can flourish, with high support, high challenge and manageable caseloads.  Children’s Services is proud of its workforce, who are committed, dedicated, and work to a high standard. We are seeking other like minded practitioners who would like to join us.  We pride ourselves on building relationships with families and partners and hold respectful practice at the centre of all we do.

Coventry’s Early Help Service is led through eight Family Hubs which are located across the city.  The Family Hubs provide services for children, young people and families, and work in partnership with the Social Work Teams and with partner agencies to ensure that children and families are in receipt of the right help at the right time. 

Early Help is the identification and response to emerging needs within children and their families, focusing on building resilience as well as providing help at a time when evidence indicates that support can have the most impact.  Coventry continues to invest in the Early Help Service and remains proud of the work undertaken by the Family Hubs and its Partners.

What is the job role?

As a Family Hub Worker you will provide support to children, young people and their families through the delivery of early help services in order to improve outcomes through the integrated Family Hub model.

You will work collaboratively with partners and stakeholders building on existing partnerships and developing service delivery arrangements. You will adopt a whole family approach to assessment, planning and intervention.

Specific job purposes are:

  • To work in partnership with a range of services such as Family Health and Lifestyle Service, Schools, Early Years providers, Housing, Police to empower families to sustain positive
  • To make changes which will improve the outcomes for children and young people
  • To undertake appropriate assessments and support to children, young people, their families, including multiagency early help assessments.
  • To act as a lead practitioner, including case management responsibilities to co-ordinate, plan and deliver integrated and intensive family support as part of a multiagency early help plan.
  •  To deliver individual and group work programmes to children, young people and their families in a range of settings.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).


Who are we looking for?

You will have an understanding of the needs and characteristics of children, young people, and their families. Have the ability to identify and assess the needs of child children, young people & families, planning, coordinating and leading support and intervention as a key worker.

You will have experience of working directly with children, young people and adults in health, school or social care settings and hold the relevant level 3 qualification and substantial experience of working with children, young people or adults in early years, social care, health or school settings.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

All attachments for the job can be found here

Introduction to Coventry City Council

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Outstanding local government pension scheme
  • Learning & Development with access to certified courses.
  • Access to an award winning Occupational Health Team
  • Vibrant employee networks 

Coventry City Council


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