Business Compliance Enforcement Officer
It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.
Our Values are:
About the team we are recruiting to
You will be joining a busy, friendly, and professional Licensing & Business Compliance Team with prospects to gain experience in a wide range of subject areas as well as operate in a variety of commercial and domestic settings.
The team covers a wide range of functions including Food Standards, Feed Hygiene, Animal Health and Welfare, Fair Trading, Consumer Advice, Product Safety, Doorstep Crime, Underage Sales of Restricted products, Counterfeiting and Licensing enforcement.
The successful candidates will be working in our Regulatory Services team which is made up of multi-disciplinary professionals including Licensing, Trading Standards, Food and Safety, Housing Enforcement and Property Licensing. These specialisms embrace a range of service areas used by the community which primarily involves people, businesses or organisations needing to obtain some form of consent or are required to comply with various legal provisions. The service area aims to:
- Ensure that the public, visitors, workers and residents of Coventry have the right to a healthy and safe work and domestic environment;
- Treat all regulated persons and businesses in a fair and consistent manner, through a process of education, persuasion and enforcement, ensuring that the public and businesses observe the law
- Protect public health and the wider environment, whilst minimising disruption to enterprise or economic activity and reducing the legislative burden on complaint and business.
We are seeking a positive, experienced, enthusiastic, talented and driven Business Compliance Enforcement Officer to join this busy and dynamic team.
What is the job role?
Working alongside the Trading Standards and Senior Business Compliance Officer, the successful candidate with be responsible for contributing to delivering a high-quality Business Compliance Service in a way that contributes to the achievement of the City Council’s vision and objectives for a growing and sustainable city.
The day to day requirement of this role involves engaging with businesses to educate and encourage proprietors to comply with the relevant legislation and take enforcement action where necessary. You will also be:
- Investigating complaints;
- Providing guidance and advice to businesses;
- Conducting inspections;
- Taking evidence and preparing prosecution files;
- Interviewing alleged offenders under PACE.
Full a full list of duties and responsibilities please refer to the Job Description attached.
Who are we looking for?
A Business Compliance Enforcement Officer with experience of carrying out investigative work in an enforcement environment, with knowledge and an understanding of legislation and Codes of Practice (including PACE) in relation to Trading Standards and Consumer Protection and any associated regulations and policy relevant to the service area. You will be working alongside the Trading Standards Officer and Senior Business Compliance Officers.
As the successful candidate, you will have the ability to build relationships with businesses and customers and have excellent standards of customer care and equal opportunities when delivering the business compliance function.
We are looking for someone with the ability to deal confidently with a wide range of people including businesses, the public, internal and external stakeholders, Elected Members, senior managers and colleagues. You will need to have good written and oral communication skills and excellent organisational skills to enable workload prioritisation and meeting deadlines.
When applying for this role you will be asked to write a personal statement, when writing your personal statement please include the following:
- Experience, Knowledge and understanding of legislation and Codes of Practice in relation to Trading and Consumer Protection
- Examples of communicating confidently and effectively with a wide range of customer and partner agencies.
- Ability to work on your own initiative and generating ideas to solve problems.
- A Trading Standards, or relevant qualification is desirable (please state any relevant qualifications held).
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'
Interview date(s): 28th June 2021
Introduction to Coventry City Council
Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!
There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and is the UK City of Culture 2021 ! We believe this will help put Coventry on the map for all the right reasons. You can feel the sense of local pride throughout the city as we build towards this momentous year. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.
We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.
As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.
Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;
- Flexible working arrangements
- Generous annual leave allowance starting at 27 days and rising to 32 days
- Pay progression through multiple increments
- Outstanding local government pension scheme
- Learning & Development with access to certified courses.
- Access to an award winning Occupational Health Team
- Vibrant employee networks
For full details on the application process please read the attached document labelled Coventry CC Application process.
Coventry City Council